PROJECTS -

PROJECTS

Adolescent Girls In Zambia

We were examining the lives of adolescent girls across all 10 provinces of Zambia.

PROJECT INTRODUCTION

The World Poll Survey is an annual study conducted in over 140 countries worldwide. Its purpose is to measure how people evaluate their lives and perceive their communities. The results provide quantitative insights to various stakeholders, helping them understand the needs and views of the global adult population on issues ranging from well-being to health and employment. Gallup has meticulously developed the sampling methodology, respondent selection procedures, contact tracking, and questionnaire to ensure that your country’s responses can be compared with those from other nations. If your interviewing team conducts the survey differently from teams in other countries, it can create challenges in making valid comparisons between nations and in tracking trends from previous surveys.

FDS Project – UNHCR Global Survey

UNHCR is implementing a global survey under the FDS Project, aimed at collecting information on the everyday lives and living conditions of refugees, asylum seekers, and the communities where they live in Zambia. The survey is being conducted in key refugee settlements, including Mantapala, Maheba, and Mayukwayukwa, as well as among urban-based refugees and asylum seekers across the country.

Puma Filling Station – Mystery Shopper Survey

This survey is conducted to assess the overall customer experience and ensure that everything is in order from service quality and staff behavior to cleanliness and product availability. It helps identify areas for improvement and maintain high standards.The survey was carried out in Zambia, as well as at Puma stations in Botswana and Lesotho.

Engen Filling Station – Mystery Shopper Survey (Completed)

The mystery shopper survey was successfully carried out to assess service quality, staff behavior, cleanliness, and overall customer experience at Engen. The findings will help ensure operations remain efficient and up to standard.

USAID Project – Community Feedback Survey

Under the USAID project, a survey was conducted to gather people’s views on the Constituency Development Fund (CDF). The goal was to understand whether communities have truly benefited from CDF initiatives and how the funds have impacted their daily lives.

TotalEnergies – Mystery Shopper Survey

The mystery shopper survey was carried out to evaluate the quality of service, staff conduct, product availability, and overall customer experience at TotalEnergies. The findings will help ensure all operations meet the expected standards and improve service delivery where needed.

Afriseed Survey Summary

A survey was conducted for Afriseed to assess the impact of seeds distributed to small-scale farmers. The purpose was to evaluate whether the farmers received the seeds, how they used them, and the outcomes in terms of crop performance and yield. The findings will help Afriseed improve support to farmers and ensure better agricultural outcomes.